Refunds and Returns

eGuide/downloadable products

eGuide/downloadable product purchases made on mocean.com.au are non-refundable. In the case of a purchase error, please contact us via email at hello@mocean.com.au to discuss a resolution.

Note: This refund policy applies to the nature of downloadable products, but please remember I want you to be satisfied and happy. Do not hesitate to contact me if you would like to discuss anything. 

Posters & Physical Products

If a poster is damaged during transit, please send an email, including photos of the postal tube and poster, to hello@mocean.com.au to organise a replacement.